Credit Solutions: Lifecycle Management

Typically, card marketers and mortgage lenders rely on credit scores, relationship tenure, and other measures to determine if an existing customer is likely to pay their monthly payment/bill on time, be a good candidate for an increased credit line, or be targeted for a premium offer. 
                                          
And given that over $1 trillion in adjustable-rate loans will be adjusted upward by June 2008, mortgage-lenders are even more concerned with identifying those who might not be able to keep up with a higher monthly payment.

While existing credit scores and data have their role for both credit card issuers and mortgage-lenders, they focus only on a customer’s relationship with your firm. Understanding the impact of a customer’s other financial relationships and economic profile will provide actionable insight on the ability of your customers to stay current with their loan/credit obligations.

Gaining a 360 View of Your Customer’s Ability to Pay

With IXI’s Ability to Pay Solutions, card marketers and mortgage lenders can gain a complete picture of their customers’ financial capacity to spend and meet their credit obligations.  Supplementing your decisioning with IXI’s Ability to Pay Solutions will expand your firm’s “account-level” view to a “customer-level” view.

The reason IXI’s solutions are so effective is because they are derived from IXI’s proprietary database of over $24 trillion in U.S. consumer assets – the total amount of liquid assets held by U.S. households.  Our solutions also incorporate proprietary measures of consumer spending capacity, total income (based on income from wages plus income from assets), and household demographics.

The result is an unparalleled solution to enable card issuers and mortgage lenders to minimize risk and offer dynamic account management:

• Proactively differentiate customers’ ability to meet higher monthly mortgage and credit obligations, even with identical credit scores.
• Offer differentiated treatment strategies for cross-sell/ upsell, including premium offers, interest rate changes, and reward programs
• Improve early detection of change of behavior/ risk to protect you from potential future delinquencies and/or write offs
• Approach customer level view
• Ensure you are sending the right offer to the right customer, with appropriate messaging and choice of media